Tuesday 9 February 2010

After install of Acronis Backup and Recovery 10 System Event Log is full of Distributed COM errors from user Acronis Agent User.

I had a problem after installing Acronis Backup and Recovery 10 whereby the System Event Log was filling with Distributed COM errors.

This is caused by the Acronis Agent User not having Local Activation permission for the relevant component service. To resolve this issue click on Start, Run, dcomcnfg and press enter.

Expand Component Services, Computers, My Computer, DCOM Config and scroll down until you find the entry {9730B9A2-1CDF-11D2-950E-0000E817385C}

Right click on this entry and click properties, click on the security tab. In the Launch and Activation Permissions area click the radio button on customize and click Edit. Click Add and then select the Acronis Agent User and click on OK.

Tick Allow for Local Launch and Local Activation. Ok through the windows and the error should now stop being logged in the system event log.

This was on a Domain Controller so not sure if running dcpromo after installing Acronis is causing this.

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